@charset "UTF-8";
:root{color-scheme:dark;--bg:#0b0f16;--panel:#111721;--panel-raised:#151d2a;--line:#263246;--line-soft:#1d2737;--text:#f2f5fa;--muted:#a6b3c5;--blue:#70a8ff;--blue-strong:#2872f0;--green:#8fd8b6;--yellow:#ebcc87;--red:#ffa6a6;--radius:13px;--sans:Inter,ui-sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif}
*{box-sizing:border-box}html{min-width:320px}body{margin:0;background:var(--bg);color:var(--text);font:15px/1.55 var(--sans);-webkit-font-smoothing:antialiased}button,input,textarea,select{font:inherit}a{color:var(--blue);text-decoration:none}button,a,input,textarea,select{-webkit-tap-highlight-color:transparent}button{cursor:pointer}button:disabled{opacity:.5;cursor:wait}button:focus-visible,a:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible{outline:3px solid var(--blue);outline-offset:4px}h1,h2,h3,p{margin-top:0}h1{font-size:clamp(25px,3vw,34px);line-height:1.18;letter-spacing:-.045em;margin-bottom:9px;font-weight:720}h2{font-size:20px;letter-spacing:-.025em;line-height:1.35;margin-bottom:10px}h3{font-size:15px;line-height:1.4;margin-bottom:6px}p:last-child{margin-bottom:0}svg{width:19px;height:19px;display:block;flex-shrink:0}button svg{pointer-events:none}.muted{color:var(--muted)}.eyebrow{color:var(--blue);font-size:11px;font-weight:750;letter-spacing:.13em;text-transform:uppercase;margin-bottom:11px}.skip-link{position:fixed;left:16px;top:-80px;z-index:100;background:var(--blue);color:#07101e;padding:10px 16px;border-radius:8px}.skip-link:focus{top:16px}.brand{display:flex;align-items:center;gap:12px;flex-shrink:0;color:var(--text)}.brand-mark{display:flex;align-items:center;justify-content:center;width:37px;height:37px;background:#102750;border:1px solid #3564a6;border-radius:9px;color:#fff;font-size:24px;font-weight:800;letter-spacing:-.09em}.brand-mark span{font-size:18px;color:var(--blue);margin:4px 0 0 -2px}.brand-name{font-size:17px;font-weight:750;line-height:1.2;letter-spacing:-.025em}.brand-context{display:block;color:var(--muted);font-size:11px;font-weight:450;margin-top:3px;letter-spacing:.02em}.initial-loading{min-height:100vh;display:flex;gap:16px;flex-direction:column;align-items:center;justify-content:center;color:var(--muted)}.initial-loading p{margin:0}.topbar{border-bottom:1px solid var(--line-soft);background:#0d131d}.topbar-inner{max-width:1360px;margin:auto;min-height:86px;padding:16px 36px;display:flex;align-items:center;gap:25px}.topnav{display:flex;align-items:center;gap:5px;margin-left:25px}.topnav a{padding:9px 14px;color:var(--muted);border-radius:7px;font-weight:580;font-size:14px}.topnav a.active{background:#192437;color:var(--text)}.topnav a:hover{color:var(--text);background:#141d2b}.account{margin-left:auto;display:flex;align-items:center;gap:12px}.avatar{height:34px;width:34px;border-radius:50%;display:flex;justify-content:center;align-items:center;background:#1c2b40;color:var(--blue);font-size:12px;font-weight:720}.account-copy{font-size:13px;line-height:1.3;max-width:180px;overflow-wrap:anywhere}.account-copy span{display:block;color:var(--muted);font-size:11px;margin-top:3px}.logout{border:0;background:transparent;color:var(--muted);padding:9px;border-radius:7px}.logout:hover{background:var(--panel-raised);color:var(--text)}.container{max-width:1260px;margin:0 auto;padding:42px 36px 64px}.page-heading{display:flex;justify-content:space-between;align-items:center;gap:22px;margin-bottom:28px}.page-heading p{color:var(--muted);margin:0;max-width:700px}.button{display:inline-flex;justify-content:center;align-items:center;gap:9px;border:1px solid var(--line);border-radius:8px;padding:11px 17px;font-size:14px;font-weight:650;line-height:1.45;color:var(--text);background:var(--panel-raised);text-align:center;transition:background .15s,border-color .15s}.button:hover{background:#1b2739;border-color:#3a4d68}.button.primary{background:var(--blue-strong);border-color:#548cef;color:#fff;box-shadow:0 2px 8px #0002}.button.primary:hover{background:#3c82f5;border-color:#78a6f6}.button.quiet{background:transparent;color:var(--muted)}.button.quiet:hover{color:var(--text)}.button.small{padding:8px 12px;font-size:13px}.button.success{color:var(--green);border-color:#2f5f4b;background:#142c24}.button.success:hover{background:#1b3b30}.text-button{padding:0;border:0;background:transparent;color:var(--blue);font-weight:600;font-size:13px}.text-button:hover{text-decoration:underline}.panel{border:1px solid var(--line);background:var(--panel);border-radius:var(--radius)}.panel-heading{padding:22px 24px;border-bottom:1px solid 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#2c3c54;background:#182336;border-radius:9px;color:var(--blue);flex-shrink:0}.ticket-main{min-width:0;flex:1}.ticket-title{font-size:15px;font-weight:640;margin:0 0 5px;line-height:1.4;overflow-wrap:anywhere}.ticket-meta{display:flex;gap:9px;flex-wrap:wrap;font-size:12px;color:var(--muted);align-items:center}.ticket-meta .dot{color:#53657e}.ticket-end{display:flex;flex-direction:column;align-items:flex-end;gap:7px;min-width:120px}.ticket-end time{font-size:11px;color:var(--muted)}.row-arrow{color:#637994;margin-left:8px}.badge{display:inline-flex;align-items:center;gap:6px;border:1px solid #34425a;background:#1d2a3e;color:#c7d7ec;border-radius:30px;padding:4px 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10px}.clients-layout{display:grid;grid-template-columns:minmax(0,1fr) 360px;gap:24px;align-items:start}.client-row{display:flex;align-items:center;gap:13px;padding:20px 24px;border-bottom:1px solid var(--line-soft)}.client-row:last-child{border:0}.client-info{min-width:0;flex:1}.client-info strong{display:block;font-size:14px}.client-info span,.client-info a{font-size:12px;color:var(--muted);overflow-wrap:anywhere}.client-row code{font-family:var(--sans);font-size:12px;background:#1b2a40;padding:5px 9px;border-radius:5px;color:#c1d6f6;overflow-wrap:anywhere}.client-add h2{font-size:18px}.client-add p{font-size:12px;color:var(--muted)}.client-add .button{width:100%}.client-add .field{margin-bottom:19px}.client-add .field label{font-size:13px}.client-add .field-hint{font-size:11px}.toast{position:fixed;bottom:24px;left:50%;transform:translate(-50%,15px);padding:12px 18px;background:#e6f0ff;color:#11203a;border:1px solid #9ec3ff;border-radius:9px;box-shadow:0 12px 45px 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@media(max-width:1050px){.login-wrap{gap:55px;padding:60px 36px}.container{padding:34px 26px 50px}.topbar-inner{padding:16px 26px}.form-layout{grid-template-columns:minmax(0,1fr) 240px;gap:22px}.detail-layout{grid-template-columns:minmax(0,1fr) 255px;gap:20px}.clients-layout{grid-template-columns:minmax(0,1fr) 310px}.topnav{margin-left:5px}.account-copy{max-width:130px}}
@media(max-width:780px){.login-wrap{grid-template-columns:1fr;gap:34px;padding:38px 24px 50px;max-width:580px}.login-info{max-width:none}.login-info .brand{margin-bottom:38px}.login-info h1{font-size:38px;max-width:460px}.login-info>p{font-size:14px;max-width:440px}.login-points{display:none}.login-panel{max-width:none;justify-self:stretch;padding:26px}.login-bottom{margin-top:19px}.topbar-inner{flex-wrap:wrap;gap:16px;min-height:auto;padding:16px 22px}.topnav{order:3;margin:0;flex:1;border-top:1px solid var(--line-soft);padding-top:12px;gap:4px}.topnav a{padding:7px 11px;font-size:12px}.account{gap:8px}.account .avatar{display:none}.account-copy{max-width:130px;font-size:12px}.container{padding:28px 22px 45px}.page-heading{align-items:flex-start;gap:17px}.page-heading p{font-size:13px}.page-heading .button{padding:10px 12px;font-size:12px;white-space:nowrap}.form-layout,.detail-layout,.clients-layout{grid-template-columns:1fr;gap:20px}.form-sidebar{position:static;grid-row:1;padding:19px}.form-sidebar .guide-list{display:none}.form-sidebar p{margin:0;font-size:12px}.form-sidebar h2{font-size:14px;margin-bottom:6px}.detail-side{grid-template-columns:1fr 1fr}.detail-layout .detail-main{grid-row:2}.detail-heading .title-line{flex-direction:column;gap:12px}.detail-heading h1{font-size:24px}.ticket-row{padding:18px 19px;gap:12px}.ticket-end{min-width:auto}.ticket-end time{display:none}.row-arrow{display:none}.ticket-title{font-size:14px}.ticket-meta{font-size:11px;gap:6px}.filters{padding:18px 19px;gap:12px}.filter-field{flex:1;min-width:140px}.filter-field.search{min-width:100%;order:3}.panel-heading{padding:19px}.client-add{grid-row:1}.client-add .panel-body{padding:22px}.clients-layout .client-add .field{margin-bottom:15px}.client-row{padding:18px 19px}.form-panel{padding:23px}.type-options{gap:8px}.type-option{padding:13px 11px;min-height:120px}.type-option strong{font-size:12px}.type-option span{font-size:10px}.message-header time{margin-left:0;width:100%}.detail-side .panel-body{padding:18px}.form-actions .action-note{max-width:170px}.brand-context{font-size:10px}.brand-mark{height:33px;width:33px;font-size:22px}.brand-name{font-size:15px}}
@media(max-width:480px){.topbar-inner{padding:14px 16px}.container{padding:25px 16px 40px}.page-heading{flex-wrap:wrap;margin-bottom:23px}.page-heading .button{padding:10px 15px}.account-copy{max-width:116px}.brand{gap:9px}.ticket-row{flex-wrap:wrap;align-items:flex-start;gap:10px}.ticket-main{width:calc(100% - 48px)}.ticket-end{padding-left:48px;align-items:flex-start;width:100%}.ticket-meta{gap:5px}.detail-side{grid-template-columns:1fr}.detail-side .meta-list{grid-template-columns:1fr 1fr}.detail-side .admin-actions{grid-template-columns:1fr}.form-panel{padding:20px 17px}.type-options{grid-template-columns:1fr;gap:8px;margin-bottom:23px}.type-option{min-height:auto;display:grid;grid-template-columns:23px 1fr;gap:3px 10px;padding:12px 13px}.type-option svg{grid-row:span 2;margin-top:2px}.type-option strong{font-size:13px}.type-option span{font-size:11px}.form-actions{flex-wrap:wrap}.form-actions .action-note{max-width:none;width:100%;order:2}.form-actions>.button:only-of-type{width:100%}.reply-bottom{flex-wrap:wrap}.reply-bottom .button{width:100%}.conversation,.reply-form{padding:20px 17px}.message{gap:9px}.message-card{padding:12px}.client-row{flex-wrap:wrap}.client-row code{margin-left:47px}.client-add .panel-body{padding:20px}.attachment,.attachment img{width:130px}.attachment img{height:90px}.login-wrap{padding:28px 18px 40px}.login-info h1{font-size:34px}.login-panel{padding:23px}.login-info .brand{margin-bottom:32px}.title-line .badge{font-size:11px}}
/* Keep actual form text readable and avoid automatic zoom on mobile inputs. */
.brand-icon{display:block;width:37px;height:37px;flex-shrink:0;border-radius:8px}
body{font-size:16px}
input,textarea,select,.filters input,.filters select,.admin-actions select,.reply-status select{font-size:16px}
.eyebrow,.brand-context,.account-copy span,.avatar,.ticket-meta,.ticket-end time,.ticket-count,.badge,.footer-note,.filter-field label,.login-points li,.login-help,.login-bottom,.field label small,.field-hint,.field-hint code,.field-error,.optional-toggle span,.stepper,.stepper b,.type-option span,.form-sidebar p,.guide-list li,.guide-list li:before,.upload-area p,.upload-area input,.upload-list li,.form-actions .action-note,.summary-fields dt,.meta-list dt,.attachment,.message-header,.message-header time,.message-role,.timeline-event,.reply-bottom p,.client-info span,.client-info a,.client-row code,.client-add p,.client-add .field-hint,.inline-error,.account-copy{font-size:12px}
.field label,.client-add .field label,.reply-status label{font-size:14px}
.summary-fields dd,.message-body{font-size:16px}
.login-info h1{font-size:clamp(32px,4vw,42px)}
.attachment span:last-child{display:flex;gap:5px;align-items:center;font-size:12px}
.attachment span:last-child svg{width:12px;height:12px}